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Cookie policy

Introduction: This Cookie Policy outlines how tolmetsgroup.com (operated by TOLMETS SIA) uses cookies and similar technologies on our Website. It explains what cookies are, which types we use and why, and how you can manage your cookie preferences. We aim to comply with the EU ePrivacy Directive (“Cookie Law”) and the General Data Protection Regulation (GDPR) regarding cookies and tracking, which require user consent for non-essential cookies and transparency about their use. By using our Website, you can choose whether to allow non-essential cookies as described here. This Cookie Policy should be read together with our Privacy Policy for a fuller understanding of how we handle personal data.

What are Cookies?

Cookies are small text files that are downloaded to your device (computer, smartphone, tablet) when you visit a website. They serve a variety of functions, such as remembering user preferences and tracking user interactions. Cookies allow a website to recognize a user’s device and store certain information about the user’s visit.

When you visit our Website, we may collect information from you automatically through cookies or similar technologies. Cookies generally do not directly identify you as an individual, but they can assign a unique identifier to your device. For further general information about cookies, you can visit allaboutcookies.org.

How We Use Cookies

We use cookies to improve your experience on our Website and to support our site’s functionality and services. Specifically, cookies help us to:

  • Ensure Website Functionality: Some cookies are essential for the operation of our site. They enable core features like security, network management, and accessibility. For example, they may keep you logged in (if our site had a login feature) or remember your language preferences. These are sometimes called “strictly necessary” cookies because the site cannot function properly without them.
  • Remember Preferences: Cookies can remember your settings and preferences, such as language selection or other customizations, so you don’t have to set them every time. This improves your personal experience on our site.
  • Collect Analytics Data: We use cookies to understand how visitors engage with our Website. This helps us analyze traffic patterns, see which content is popular, and identify areas for improvement. For example, cookies enable Google Analytics to collect information about the pages you visit, how long you stay on each page, how you navigated to our site, and what you click on. All analytics data we collect via cookies is aggregated and anonymous. We do not use cookies to identify you personally or to collect personal details without your consent.
  • Enhance Security: Cookies can help us detect irregular site behavior (e.g., multiple failed login attempts) and keep the site secure.

We do not use cookies for advertising or marketing on our Website at this time (no third-party advertising cookies). We also do not use cookies to track your behavior across other websites (no cross-site tracking for advertising).

Types of Cookies We Use

The cookies on our Website can be categorized based on their purpose and duration:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our Website and enable features you have specifically requested. Without these cookies, certain services on the site cannot be provided. For example, they might enable basic functions like page navigation and access to secure areas of the Website. These cookies do not require user consent, but we still want you to be aware of them. We explain what they do and why they are needed. Necessary cookies are typically first-party cookies (set by our domain). They are usually session cookies which expire when you close your browser.
  • Preferences Cookies (Functional Cookies): These cookies allow our Website to remember choices you make and provide enhanced, more personalized features. For instance, if our site supports multiple languages or regions, a preference cookie might remember your selected language or region so that content appears in your preferred language on future visits. Similarly, they might remember other custom settings (like text size or other preferences). Preference cookies may be set by us or by third-party providers whose services we have added to our pages (for example, a third-party chat support widget could set a cookie to remember your session). We consider these cookies non-essential, so we will ask for your consent before setting them. If you do not allow these cookies, some of these functionalities may not function properly (the site might not “remember” your preferences).
  • Analytics/Statistics Cookies: These cookies (also known as performance cookies) collect information about how visitors use our Website, such as which pages are visited most often, what features are clicked, and if any error messages were encountered. They help us improve how the Website works and understand user interactions. The analytics cookies we use do not collect information that identifies a visitor directly – all data is collected and aggregated anonymously. For example, we use Google Analytics cookies (__ga, __gid, etc.) to gather statistical information. Google Analytics is a web analytics service provided by Google that uses cookies to analyze how users use our site. The information generated by these cookies about your use of the site (which may include your IP address and browsing details) will be transmitted to and stored by Google on servers (which might be in the United States or other countries). We have configured Google Analytics to anonymize IP addresses (so the last octet of your IP is masked) in order to further protect your privacy. Analytics cookies are only placed if you consent via our cookie banner or settings. These cookies are persistent, usually with a set expiration (e.g., Google Analytics cookies might persist for 24 hours up to 2 years, depending on the cookie) unless you delete them sooner.
  • Third-Party Cookies: In addition to the cookies we set (called first-party cookies), some features of our site may use services that set their own cookies. For example, as mentioned, Google Analytics sets cookies through our site for analytics purposes – these are third-party cookies because they are set by Google, not by tolmetsgroup.com directly. If in the future we embed content from other platforms (like YouTube videos, social media widgets, etc.), those providers might set cookies as well. We will inform you in this policy if we add any such features. All third-party cookies on our site are also categorized under the purposes above (e.g., Google’s cookies are analytics cookies). We do not have access to the information in third-party cookies, but we ensure that we only allow third-party cookies that align with the purposes described and that these third parties are reputable and compliant with privacy laws.

Currently, the primary third-party cookies in use are those from Google Analytics. We do not utilize third-party advertising networks or social media plugins that would track you for advertising purposes at this time.

Consent and Managing Cookies

Upon your first visit to our Website (and periodically thereafter, as needed), you will see a cookie notice or banner requesting your consent for us to set certain cookies. We will not set any non-essential cookies (such as analytics or preference cookies) unless you opt-in by giving consent on this banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences (e.g., allow some types and not others) when presented with the cookie options.

We fully adhere to the principle that your consent must be freely given, specific, informed, and unambiguous. This means:

  • You are free to decline cookies, other than those strictly necessary for the site to function.
  • If you decline optional cookies, you will still be able to use our Website; we will not deny you any service on the basis of your cookie choices.
  • We provide clear information about what each cookie does (via this policy and/or the cookie consent interface) so you can make an informed decision.
  • We document and remember your consent choice. If you’ve consented, we won’t ask again for a while, but we will remind you or request consent again if significant changes occur (like new cookies added) or periodically to ensure your preferences are up to date.
  • We make it easy for you to withdraw your consent whenever you wish, just as easily as it was to give it.

How to Change Your Cookie Settings: You have several options to manage or remove cookies:

  • Using Our Website’s Tool: We provide a mechanism (e.g., a “Cookie Settings” link or similar) on our site where you can adjust your cookie preferences at any time. By clicking that link (often found in the footer of the site or in the banner), you can review and change your consent status for each category of cookies. If you have previously given consent and now wish to withdraw it (for example, you want to disable analytics cookies), you can do so through this tool. We will then stop using those cookies on your browser (note: you may need to refresh the page for changes to take effect). Additionally, you can always clear existing cookies from your browser (see below), which will remove any existing cookies including our cookies.
  • Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some cookies, or to prompt you before accepting a cookie. You can also delete cookies that have already been set. For example, in Chrome you can go to Settings > Privacy and Security > Cookies and site data; in Firefox, Options > Privacy > Cookies and Site Data; in Safari, Preferences > Privacy, etc. Please refer to your browser’s help documentation for specific instructions on how to manage cookies via the browser. You can typically remove all cookies or cookies from a specific site. Be aware that if you choose to block all cookies via your browser, this could impair the functionality of many websites, including ours, as some features may not work properly without cookies.
  • Opt-Out of Google Analytics: Google provides an opt-out mechanism for Google Analytics via a browser add-on. If you wish to opt out of Google Analytics tracking across all websites, you can download and install the “Google Analytics Opt-out Browser Add-on” for your current web browser (available at Google’s site). This add-on prevents Google Analytics JavaScript (gtag.js, analytics.js) from sharing information with Google Analytics about visit activity. Note that this is a third-party tool and is subject to Google’s terms of use and privacy policy.

Note: Preferences you set are typically device- and browser-specific. If you visit our site from a different device or browser, or if you clear your cookies, you may need to set your preferences again.

Cookies Used on This Site

For transparency, here is a list of the cookies we use on tolmetsgroup.com, including their name, purpose, type, and duration. (Below is an example; the actual list will be updated once the site is operational and cookies are known.)

  • __cfduid – Strictly Necessary – Used by our CDN (Content Delivery Network) to identify trusted web traffic and ensure security. It does not collect personal data. Duration: 30 days. Provider: Cloudflare (first-party, as it’s set on our domain but provided by Cloudflare).
  • cookie_consent – Strictly Necessary – Remembers your cookie consent preferences so that the cookie banner is not shown on every visit and your settings are respected. Duration: 6 months. Provider: tolmetsgroup.com (us).
  • lang_pref – Preferences – Remembers the language you selected (e.g., English, Russian, etc.) so that the site displays in your chosen language on your next visit. Duration: 1 year. Provider: tolmetsgroup.com.
  • _ga – Analytics – Google Analytics cookie used to distinguish users with a unique identifier (anonymously). Helps count and track site visits and traffic. Duration: 2 years. Provider: Google (third-party).
  • _gid – Analytics – Google Analytics cookie used to distinguish users, with a shorter lifespan (used to track user behavior for a single day). Duration: 24 hours. Provider: Google.
  • _gat – Analytics – Google Analytics cookie used to throttle request rate (limit the amount of data collected on high traffic sites). Duration: 1 minute. Provider: Google.

(The above are examples; actual cookie names and details might differ depending on the final site implementation. We will ensure this list is accurate and up-to-date.)

We will update this list if we add new cookies or change our cookie practices.

Third-Party Analytics and Services

As noted, we use Google Analytics for site analytics. Google may process data (including possibly outside the EU), but we have taken measures to comply with EU requirements for data protection:

  • IP anonymization is enabled for Google Analytics on our site, meaning Google truncates IP addresses for EU users, which helps anonymize the data.
  • We have accepted Google’s Data Processing Addendum, which includes the EU Standard Contractual Clauses to cover any EU-US data transfers.
  • We respect “Do Not Track” signals where possible and honor your cookie consent choice (if you opt out of analytics, Google Analytics will not be loaded).
  • No other third-party services are currently setting cookies, aside from standard technical providers like our web host or CDN which may set necessary cookies for load balancing or security as mentioned.

We do not use social media plug-ins that set cookies (like Facebook Like buttons) on our site. If that changes, we will update our policies and ask for appropriate consent.

Policy Updates

We may update this Cookie Policy from time to time, for example if we start using new types of cookies, or if laws or technology change. When we make changes, we will post the updated policy on this page with a new “Last updated” date. If changes are significant, we may also notify you (e.g., via a notice on our site or re-requesting consent for new cookies).

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our Website after any changes to this policy will be deemed acceptance of the updated policy (to the extent allowed by law). If you do not agree to any updates, you should adjust your cookie settings or discontinue use of the site.

Last updated: [DATE].

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, feel free to contact us:

By providing as much detail as possible about your concern, we can better assist you. For instance, if you are having trouble opting out of cookies, let us know the type of browser and device you’re using.